FAQ

FAQ

Frequently Asked Questions

  • What services does Vibrant Logistics offer?

    We offer a wide range of logistics services including freight forwarding, warehousing, distribution, supply chain management, and last-mile delivery across domestic and international routes.

  • Do you offer same-day delivery?

    Yes, we provide same-day delivery services in select cities. Please contact our support team to confirm availability in your area.

  • What are your packaging guidelines?

    Ensure all items are securely packed with proper cushioning and labeling. Fragile items must be marked clearly. You may refer to our packaging guidelines page for more details.

  • Can I change the delivery address after dispatch?

    Once a package is dispatched, address changes are not guaranteed. However, you may contact our support team immediately to request any changes.

  • How do I become a logistics partner?

    You can apply to become a partner by filling out the form on our Partner With Us page. Our team will reach out to discuss potential collaboration.

  • Is my shipment insured?

    Yes, all shipments are insured against loss or damage as per our standard shipping policy. For high-value items, we recommend opting for additional coverage.

FAQ Image
Ask a Question

Submit Your Query