Terms & Conditions

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Digital Shipping Solution

Vibrant Logistics offers digital shipping solutions with real-time tracking, transparent pricing, and seamless scheduling. By using our services, you agree to provide accurate shipment details and cooperate with compliance checks when required. Any misuse or misrepresentation may lead to service denial or legal action.

All digital tools provided are intended to enhance service experience but do not guarantee delivery dates under extreme weather or political disruption. You are responsible for securing your login credentials and personal data while using our platforms.

Digital Solution for Transportation

Our digital logistics platform integrates freight management, routing optimization, and document tracking. By using our transport booking services, you consent to route and vehicle assignment based on operational efficiency, not customer preference unless specified under premium plans.

We are not liable for delays caused by third-party vendors, customs, or force majeure events. Goods in transit are insured based on declared value. Undeclared or under-declared items are transported at the customer’s own risk.

Make an Easy Shipment

To ensure fast processing and delivery, customers must provide valid contact information, delivery instructions, and ensure someone is available to receive the shipment. Failure to do so may result in shipment return or delay.

Pickups must be scheduled at least 12 hours in advance. Cancellations within 3 hours of pickup time may incur charges. Any rescheduling requests are subject to availability and route alignment.

Clients Around the World Make Us Special

Vibrant Logistics has earned trust across industries including FMCG, retail, pharmaceuticals, and e-commerce. We commit to maintaining confidentiality and ensuring goods reach destinations in optimal condition. Client feedback is used to enhance our operational efficiency.

We reserve the right to update these terms periodically. Customers are advised to review them regularly. Continued use of our platform and services implies agreement to the most recent version of these terms and conditions.